Privacy Policy

Privacy Policy

Last updated: 30 August 2025

This Privacy Policy explains how Dolphin Printer s.r.o. (“we”, “us”, “our”) collects, uses, shares and protects your personal data when you interact with our websites and services, including the Slicedog® offering and the PET‑G Feasibility Check form.

1) Who we are (Controller)

If you have questions about this Policy or how we handle your data, contact us at the email above.

2) What data we collect

We only collect data needed to deliver and improve our services.

a) Data you provide

  • Feasibility Check form data: email, company name, short description of the part/use case, optional load information (e.g., estimated forces), and one uploaded file (e.g., STL/STEP/IGES/ZIP).

  • Communications: content of emails or messages you send us, meeting notes.

  • Contract/billing data (if you purchase): contact person, billing details, VAT ID/IČO, payment status (no full card numbers processed by us).

b) Data collected automatically

  • Technical data from your browser/device (IP address, device and browser type, pages viewed, timestamps).

  • Cookies and similar technologies (see Section 9).

c) Data from third parties

  • Public business contact data or company identifiers used to enrich leads (e.g., from LinkedIn when you interact with our content).

3) Why we use your data (purposes) and legal bases

We process personal data for the following purposes and legal bases under the GDPR:

Purpose Examples Legal basis
Provide the PET‑G Feasibility Check Receive and assess your part, prepare a one‑page result, reply with findings and a meeting link Legitimate interests (to respond to your request and evaluate feasibility) or steps prior to a contract
Operate and improve our websites and services Diagnostics, analytics, service quality, security Legitimate interests
Customer support and communications Respond to your questions, schedule demos Legitimate interests
Marketing Send product updates/case studies if you consent or as permitted by law (e.g., soft opt‑in for existing customers) Consent (where required) or legitimate interests
Legal/compliance Keep records, defend legal claims, comply with tax rules Legal obligation or legitimate interests

You can object to processing based on legitimate interests at any time (see Section 8).

4) File uploads for Feasibility Check

  • Uploaded files are used only to perform a quick desk check and prepare results.

  • We delete files within 14 days of delivering the result unless you ask us to keep them for a pilot project or ongoing collaboration.

  • If you need a mutual NDA, let us know before uploading.

5) Who we share data with (recipients)

We do not sell personal data. We share data only with trusted service providers acting on our instructions, such as:

  • HubSpot (forms/CRM and communications)

  • Google Workspace/Drive (email, documents, file storage)

  • Pipedrive (deal tracking, if applicable)

  • Automation/Integration tools (e.g., Make/Zapier) to route submissions securely

  • Cloud hosting/compute providers used to operate Slicedog® and related services

  • Analytics/ads partners (e.g., LinkedIn Insight Tag) when you consent to marketing cookies

Where required, we use appropriate contracts (e.g., Data Processing Agreements and Standard Contractual Clauses) with these providers.

6) International transfers

Some providers may process data outside the EU/EEA. Where this occurs, we use approved safeguards such as Standard Contractual Clauses (SCCs) and additional measures, as needed, to protect your data.

7) How long we keep data (retention)

  • Feasibility Check files: deleted within 14 days after we send your result, unless you approve extended use/storage.

  • Contact and communications data: typically 24 months after last interaction for lead/customer relationship management, or longer if required by law or to establish/defend legal claims.

  • Billing/contract data: retained for the statutory period (e.g., accounting/tax law).

8) Your rights

Under the GDPR, you have the right to request: access, rectification, erasure, restriction, data portability, and to object to processing based on legitimate interests or direct marketing. Where processing relies on consent, you can withdraw consent at any time.

To exercise your rights, email us at daniel.puchta@dolphinsimulation.com  You also have the right to lodge a complaint with the Czech Data Protection Authority (ÚOOÚ).

9) Cookies, analytics and ads

We use cookies and similar technologies to run our sites and understand how they are used. On first visit, you can manage your preferences via our cookie banner.

  • Essential cookies: needed for the site to work.

  • Analytics: help us improve our sites and services.

  • Marketing/ads: used to measure campaigns and build audiences (e.g., LinkedIn Insight Tag). These only run with your consent and are disabled on pages intended for sensitive uploads.

For more details, see our Cookie Policy.

10) Security

We apply technical and organisational measures appropriate to the risk, including access controls, encryption in transit, and regular reviews of our vendors. No system is perfectly secure; we work to prevent and promptly address incidents.

11) Children

Our services are intended for business users and not designed for children under 16.

12) Changes to this Policy

We may update this Policy from time to time. When we make changes, we will revise the “Last updated” date and, where appropriate, provide additional notice.

13) Contact us

Dolphin Printer s.r.o.
Korunní 2569/108, Vinohrady, 101 00 Praha 10
Email: daniel.puchta@dolphinsimulation.com

If you are not satisfied with our response, you can contact the Czech Data Protection Authority (Úřad pro ochranu osobních údajů) via https://uoou.gov.cz/en.